I don't offer refunds on the services I provide. All sales are final when you book your service and receive a service from the The Kulture Spa.

No shows and missed appointments are non-refundable, but I'm happy to reschedule these sessions.

Products, courses, and programs may have a different refund policy, if so that will be stated clearly on the webpage, otherwise they would be non-refundable as well.

I put a lot of time and energy into each session and offering that I share. If there is an issue please connect with me so we can find a resolution that serves us both.

We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24-hour notice for cancellations or rescheduling. If you do not show to your scheduled appointment time, or cancel within 24 hours of your scheduled appointment time, cancellation fees will apply according to our policy below:

If the appointment is canceled within 24 hours notice but more than 12 hours in advance, a fee of $50 of the service cost will be charged.

If the appointment is canceled within 12 hours of the scheduled time or less, a fee of 100% of the service cost may be charged.

Clients who don't call within 24 hours show up to their appointment will be charged the full amount for the missed appointment.

We understand that unforeseen circumstances can arise. Therefore, we will make every effort to reschedule your appointment to a more convenient time for you, without incurring any additional charges.

The Kulture Spa offers a wide variety of services including massage therapy, energy healing, and coaching. I offer a suite of services to tend to your needs. If you're unsure of which session would best suit your needs, schedule a consultation call here.

Yes! I do offer Sacred Wellness Consultation calls. These are helpful if you're unsure what service to select or how I can help you. These are NOT readings, coaching, or healing sessions. If you're unsure of which session would best suit your needs, schedule a consultation call here.

The Kulture Spa is located in the Wake Forest Business Park off of US 1 in Wake Forest, NC. The address is:

833-J Wake Forest Business Park

Suite J2

Wake Forest, NC 27587

Please note that hours are by appointment only.

This is my healing and wellness Academy is where I provide virtual courses, workshops, programs, and downloadable purchases like journals. Soon, I will also offer training in spiritual healing and coaching. There are courses available. You can view them here.

If you signed up for my newsletter or purchased a digital offering but didn't receive an email from me, please check your junk or spam mail folders.

Sometimes emails land there, but be sure to save my email jovhannah@thekulturespa.com in your contacts and add it to your email providers whitelist.

Should you still not have it, please email me for support to ensure we have the correct information for you and help you out.

Massage and other types of bodywork are therapeutic and seek to improve clients wellbeing. 

Massage is a form of bodywork that involves manipulation of the muscles and soft tissues in your body. Massage helps you to relax, relieves stress, improves circulation, helps with pain, and so much more. Massage is also beneficial for improving your overall wellness and managing certain health conditions (under the care of your physician).

Bodywork includes other treatments and modalities that are also therapeutic and seek to improve or maintain wellness. Things like Bowen Therapy, Acupressure, Reflexology, Stretching... are considered bodywork.

Massage is typically done with hands and can include different modalities or types of massage. Massage is a type of bodywork.

As a massage therapist I can not diagnose or treat diseases or illnesses. Depending on your health history your doctor may need to provide clearance for you to receive massage or bodywork services.

Currently I am not offering mobile massage. However I do travel for events.

That is completely up to you. You can undress (or dress) to your level of comfort. 

Massage can be done over your clothes and I have had clients who prefer that. Some clients fully undress, while others leave on their undergarments.

Your bottom will not be touched unless you desire glute work (these are the muscles in your butt).

If you leave clothing on these will act as barriers that I will not cross. For example if your leave your socks on I won't touch your feet. If you leave your bra on I will work around it.

You are in complete control of how much you undress. During your massage you will always be covered so only the body part that I am working on is visible. 

During a full body massage here's what I DO make contact with:

• Scalp
• Neck
• Shoulders
• Arms + Hands (front and back)
• Back (including the sides)
• Top of Chest (below the neck)
• Top of Hips
• Glutes (if requested)
• Thigh + Lower Leg (front and back)
• Feet

NEVER at any time should a massage include touching your breasts or genitals. 

You can choose not to have any area massaged.

If you have any injuries or damage to your skin, these areas will be avoided. Depending on the issues your session may need to be rescheduled.

Absolutely! There are certain conditions and medications that aren't safe for massage. It's important to be honest about your health and medical history so that we can make the best decision regarding your treatment plan.

Other times you shouldn't get massage include:

• After taking pain medication
• Consuming drugs or alcohol
• When your doctor says not to
• If you are sick, sneezing, coughing, or have a fever
• If you have any injuries, broken bones, inflammation
• Have an infestation of things like lice or bedbugs
• Have any congatious conditions 

If you don't feel good, please reschedule your appointment.

I am not required to wear a mask while in session, however sometimes I will choose to at my discretion. You do not need to wear one, unless you feel more comfortable that way.

An intake form is needed so that I am aware of your health history and any potential contraindications. This article goes more into detail on why I require an intake form for my clients.

You can schedule a session with me at thekulturespa.com/reserve.

We all have an energy body around our physical body. Everything is energy!! Our bodies are constantly interacting with the energy that is all around us, even if we aren’t aware. Energy is always flowing, but sometimes the energy can create blocks causing things to become slow, stuck, and stagnant!

Energy healing helps to balance and shift energy to clear blockages, among other things. There are a wide variety of energy healing techniques including Reiki, Angelic Healing, Aromatherapy, EFT Tapping, and Crystal healing to name a few. .

Some benefits are:

Open your heart and mind to love and abundance.
Helping you heal from emotional upsets and imbalances.

Brings your energetic body back into balance
Calming and relaxing, helps to balance your mood.
Spend some time in a peaceful state and reduce your stress levels.
The perfect way to indulge in self care.
Supports you physically, mentally, emotionally, and spiritually.

This is a great question! Because everything is energy, I am able to connect with you energetically and direct healing energies to you no matter where you are located. Energy is able to travel through space and time. Remote or distance sessions are just as powerful as in person sessions. 

The same way you take care of your physical body by washing your face, brushing your teeth, and showering our energetic body needs hygiene too. This includes practices like prayer, grounding, chakra balancing, working with crystals, and other practices to ensure that your energetic body is functioning at optimal levels.

Typically these sessions are done with you completely clothed. I recommend you wear something comfortable. There may be times when I work with crystals or essential oils. If that is the case then you may need to dress differently for your session.

If you have a massage session that includes energy healing this will  be performed during your session while you are covered under the blanket, unless we are doing specific work.

We all have an energy body around our physical body. Everything is energy!! Our bodies are constantly interacting with the energy that is all around us, even if we aren’t aware. Energy is always flowing, but sometimes the energy can create blocks causing things to become slow, stuck, and stagnant!

Energy healing helps to balance and shift energy to clear blockages, among other things. There are a wide variety of energy healing techniques including Reiki, Angelic Healing, Aromatherapy, EFT Tapping, and Crystal healing to name a few. .

Some benefits are:

Open your heart and mind to love and healthy relationships
Healing from emotional upsets
Calming and relaxing.
Spend some time in a peaceful state and reduce your stress levels.
The perfect way to indulge in self care.
Supports you physically, mentally, emotionally, and spiritually.

This is a great question! Because everything is energy, I am able to connect with you energetically and direct healing energies to you. 

The same way you take care of your physical body by washing your face, brushing your teeth, and showering our energetic body needs hygiene too. This includes practices like prayer, grounding, chakra balancing, working with crystals, and other practices to ensure that your energetic body is functioning at optimal levels.

Typically these sessions are done with you completely clothed. I recommend you wear something comfortable. There may be times when I work with crystals or essential oils. If that is the case then you may need to dress differently for your session.

If you have a massage session that includes energy healing this will  be performed during your session while you are covered under the blanket, unless we are doing specific work.

I'm an intuitive Tarot reader, meaning I read based on what I see and feel energetically/spiritually in the cards. I can give a reading on just about anything. Most people come to me for readings around healing, personal growth, love/relationships, career, and goals.

I prefer to focus readings in a way that is healing and supportive.

I do not offer free personal readings, but do read for the collective. You can find these readings on Instagram or my YouTube channel.

I do not do predictive readings.

I will not divine your soulmate or tell you what they look like, nor will I tell you if someone will leave another person for you.

I cannot tell you the winning lottery numbers (because if I had them I would use them myself - duh).

I also do not do readings that peek into other people lives (third party readings).

I read using a variety of cards. I include Tarot and Oracle cards in my readings. For people who are new to readings, I might go with an Angel Card deck.

I don't give refunds on readings or the other services I offer. All sales are final when you book your reading. I stand behind the quality and energy of my Spiritual work.

No shows and missed appointments are non-refundable, but I'm always happy to reschedule these sessions.

Time, energy, and love goes into preparing for each session.

You must cancel at least 24 hours before your scheduled session, otherwise you will be charged for the session.

I believe the Tarot can help you navigate your life and create your future, but ultimately you are responsible for your actions and decisions. Tarot can show potential futures, but please remember that choice and free will, by yourself or others, can change your outcome.

If it violates another person’s privacy or free will, that goes against my ethics and I will not conduct the reading. You'll need to find another question or subject for the reading.

No you need to be 18 years or older.

However if your parent is involved or requesting the reading that is a different matter. I do read for parents who are trying to better connect with or understand their children. That would fall under the love/relationship reading category.

Like life, not all readings are going to turn out how you expect.

If you don't like the cards or their meaning, know that you have the power within you to shift your destiny. These readings are meant to empower you, not to upset you. It is best to approach any tarot reading with an open mind and free of expectations. It also helps to allow time to unfold and to revisit your reading for continued guidance, as things may make more sense later on.

Refunds are not given because you don't like your results.

Answers will be here.

Answers will be here.

The Spiritual Love Community is a sacred virtual space where we can gather. I used to have a FB group that I enjoyed, but started not to love the platform. This gives me the opportunity to still hold space, but in a way that feels aligned for me.

This community allowed me to bring all of my previous groups together under one roof.

Being a member of the Spiritual Love Community $8.88/month to join.  This gives you access to events, coaching, and so much more with me inside the group. Your rate will not change as long as you're a member. The membership is non-refundable, but you may cancel at any time.

In the future I will be adding on a mastermind option for people desiring a deeper level of support. This would be at an added cost, but isn't required to join.

You can cancel at anytime from inside of your settings in the membership area.

I would advise you to cancel at least 1 week before your next payment is due, to ensure it's cancelled before the next payment is processed, as refunds aren't offered.